Terms of Service

Last updated: August 23, 2026

These Terms of Service ("Terms") govern access to and use of Chokro AI, the service operated at https://chokroai.com ("Chokro AI," "we," "us," or "our"). By creating an account or otherwise using the service, the subscribing firm ("you" or "the firm") agrees to be bound by these Terms.

1. What Chokro AI Is

Chokro AI provides scheduling, follow-up communication, and status update automation for law firms. Chokro AI is a technology vendor, not a law firm, and does not provide or interfere with legal services.

2. What Chokro AI Does Not Do

Chokro AI never provides legal advice, legal opinions, case strategy, or any service that could be construed as the practice of law. Chokro AI does not review, evaluate, or make judgments about the merits, urgency, or value of any legal matter. All such determinations remain solely with the subscribing firm and its attorneys.

3. Client Responsibilities

The firm is solely responsible for:

The firm agrees that it bears full responsibility for the content, timing, and compliance of any communication sent through the service, and that Chokro AI acts only as an automation tool under the firm's direction and control.

4. No Guarantee of Outcomes

Chokro AI does not guarantee any specific number of leads, bookings, client conversions, or revenue outcomes. Where our plans reference a number of scheduling actions or follow-ups, for example "up to 75 per month," this describes the maximum capacity our system is built to support for that plan. It is a usage limit, not a promise that a firm will actually receive that volume of leads or bookings. Actual volume depends entirely on the inquiries a firm receives, which Chokro AI does not control. Estimates provided in marketing materials are illustrative only, based on general industry data, and actual results will vary by firm.

5. Billing, Plans, and Refunds

Fees for the service are described on our pricing page or in an order confirmation at the time of signup. Fees are billed in advance on a recurring basis for the plan selected, unless otherwise agreed in writing.

A firm may cancel its subscription at any time, effective at the end of the current billing period. We do not provide refunds for partial billing periods, except where required by law or where we determine, in our discretion, that a refund is appropriate.

We may change our pricing or plan structure from time to time. Any change will apply to future billing periods and will be communicated to active clients by email in advance of taking effect.

6. Limitation of Liability

To the maximum extent permitted by law, Chokro AI's total liability for any claim arising from the use of this service is limited to the amount paid by the firm in the three months preceding the claim. Chokro AI is not liable for missed deadlines, lost cases, malpractice claims, or any indirect, incidental, or consequential damages, except where such liability cannot be excluded by law.

7. Indemnification

The firm agrees to indemnify and hold Chokro AI harmless from any claim, loss, or expense, including reasonable legal fees, arising from the firm's use of the service, the firm's content or message templates, or the firm's violation of any law, bar rule, or third party right. This obligation survives termination of these Terms.

8. Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error free, or free of harmful components.

9. Data Access and Security

Chokro AI connects to a firm's email and calendar systems only through secure, industry standard authorization, using Google OAuth. Chokro AI does not store or request the passwords to a firm's Google or email accounts, and we never see or have access to them. Access can be revoked by the firm at any time through its own Google Account settings.

Chokro AI does store the password used to log into a firm's Chokro AI account, but this is always stored in encrypted form and is not visible to us in plain text. For more detail, see our Privacy Policy.

10. Termination

Either party may terminate this agreement at any time. Upon termination, Chokro AI will cease all automated communication on the firm's behalf and, upon request, delete the firm's data in accordance with the Privacy Policy.

11. Eligibility and Authority

By using Chokro AI, you confirm that you are at least 18 years old and that you have the authority to bind your firm to this agreement. If you are signing up on behalf of a law firm, you represent that you are authorized to do so.

12. Dispute Resolution and Arbitration

Before filing a claim, the parties agree to first attempt to resolve any dispute informally by contacting hello@chokroai.com.

If a dispute is not resolved informally within 30 days, it will be resolved by binding arbitration on an individual basis, rather than in court, except that either party may bring an individual claim in small claims court where eligible. The arbitration will be conducted under the rules of a recognized arbitration provider agreed by the parties, and the arbitrator's decision will be final and binding. Each party is responsible for its own costs unless the arbitrator determines otherwise. Nothing in this section prevents either party from seeking injunctive relief in court for misuse of intellectual property or confidential information.

13. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between the firm and Chokro AI regarding the service, and supersede any prior discussions or agreements on the subject.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Assignment

The firm may not assign or transfer this agreement without Chokro AI's written consent. Chokro AI may assign this agreement in connection with a merger, acquisition, or sale of assets.

16. No Waiver

Chokro AI's failure to enforce any provision of these Terms is not a waiver of its right to do so later.

17. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Subject to the arbitration provision above, any dispute arising from these Terms will be resolved in the courts of that jurisdiction, unless otherwise required by applicable law.

18. Changes to These Terms

Chokro AI may update these Terms from time to time. Continued use of the service after changes constitutes acceptance of the updated Terms.

19. Contact

Questions about these Terms can be directed to hello@chokroai.com